Frequently Asked Questions

All the training programs are designed for users, site administrators, content creators/managers, and anyone who wants to learn more about Drupal.

There are a variety of Drupal® Trainers providing quality programs. Drupal® trainer Laura Scroggins is an award winning university educator who has worked for universities and textbook publishers for two decades. Founder and the creator of the CMS Personal Trainer®, Ms. Scroggins is experienced in providing quality education in MIS, eCommerce, and project management.

Our CMS Personal Trainer® program is the only training program that:

• Provides free hosting of "sandbox sites" for participants during class and for weeks after class.
• Provides support forums for participants and past participants.
• Has different levels of training.
• Offers training in small groups.

You are encouraged to bring your laptop computer with WiFi capabilities or wireless broadband so you can work on the material in lab. Each student will be provided a "sandbox" to practice the material in class. Advanced users may want to have MAMP (Mac) or WAMP (Win) installed on their laptop (this is optional).

• MAMP (Mac) or WAMP (Win).
• Web Developer Server Suite

Training includes:
* Admission to all sessions and social events.
* Four week subscription to a Drupal Sandbox during training and four weeks thereafter.
* Free one-year subscription to private training forum.
* Refreshments and snack during breaks.

Please feel free to dress casually for the training. Denim, shorts, and sandals are entirely appropriate (weather permitting).

Absolutely not! The typical training participant is not a programmer. Most participants are users, site administrators, web designers, and content providers. We attract clients from private industry, non-profits, education, churches, and municipalities. We do work with programmers but they are typically the minority.

No, unfortunately the cost of your room is not included. If you are looking for accommodations in the area I highly recommend the Pacifica Suites. The rooms are large and comfortable, the grounds are lush (former nursery), and breakfast is cooked to order. If you stay here say hello to Mary, Jose, Rachel, and Kim.

Yes, we are a full service Web development company that can help you with your Drupal site. When we plan and provide your training we are happy to offer our development and programming services.

If you need to cancel you will receive a refund minus expenses (non-refundable travel expenses). If you cancel within two weeks of the scheduled training, you are charged a $125 cancellation fee. Also, if you schedule a time but arrive late, the clock still starts at the scheduled time. YourTrainer must give you at least two weeks notice to cancel.

Tutoring
If you give less than two days notice (but at least 1 minute notice prior to start time), then you will be charged for 30 minutes. However, 1 full hour will count against the prepaid hours if you miss appointments without any notice. Also, if you schedule a time but arrive late, the clock still starts at the scheduled time. Your Tutor must give you at least two days notice to cancel.

Documented emergencies such as illness and canceled air fare are excepted. In this case, you will receive the full purchase price minus $30 processing fee.  To receive a refund, please fax proof of emergency to (267) 590-5004. If the Trainer experiences a documented emergency, we will reschedule at a time within two weeks after the original appointment. 

Yes! Private training is highly effective and is available by phone, at our office in California, or at your location. Private tutoring sessions are also available with a two hour minimum.